About Sunmaster

Sunmaster are a fast growing online travel company established in Halifax, over 20 years ago. Opportunities are now available for experienced sales agents within our Halifax office. Since opening in 1993, we have assisted thousands of clients with their holiday requirements. Our dedicated Sales Team manage holiday enquiries over the phone, finding the best deals at low costs and acting on sales leads.

Job Description

Using your product knowledge, personality and expert customer service you will upsell holidays and associated extras to customers who have made enquiries online and will maximise sales and cross sales on both inbound and outbound calls. The majority of enquiries will be direct reservation calls and approximately 30% of calls will be outbound warm sales leads. No cold calling.

Using your customer service, sales experience and telephony skills, you will achieve and exceed sales targets. The role will also involve excellent time management and focus, in order to manage calls and leads.

You will work rotating shifts (early and late) during the operating hours of Monday to Friday 9am until 10pm,Saturday 9am until 9pmSunday 10am until 9pm.

An annual leave of 25 days can be taken flexibly, allowing greater time off during quieter seasons. Our Sales Agents work longer hours during busy seasons to maximise their uncapped commission bonus.

The successful candidate will demonstrate: - Previous experience of working to and meeting targets- The ability to identify customer needs- Good influencing and communication skills- Commitment to shift patterns including weekends and evening work.

Benefits

Our benefits include a company pension, sales incentives, opportunities for internal progression and holiday discounts for friends and family.